Frequently Asked Questions

Ordering

No. You can submit your order via fax, email, or postal mail. Our fax number is 919-678-8782. Email orders should be submitted to office@thinkingmaps.com. Our postal address is 401 Cascade Pointe Ln, Cary, NC 27501.

Our fax number is 919-678-8782. The fax machine stays pretty busy, so if your fax won’t go through, please keep trying.

You will find purchase information by clicking here. Just print the pdf order form and fax it in once you’ve completed it.

No, but you can fax it and pay with a credit card or Purchase Order. If you prefer to pay with a check, please mail the original order form with the check to our office at 401 Cascade Pointe Lane, Cary, NC 27513.

Payment

Of course! We accept Visa or MasterCard. When you send in your order, remember to include the credit card expiration date, security code, and billing address and phone number.

We charge your card on the day the order ships (for materials) or after the first part of a training. It can take up to 2 weeks to charge the card after the training so please be patient. We will mail the invoice and receipt from our office in North Carolina.

Yes, we will happily do that, but we will need a purchase order number.

You don’t need a purchase order number when you register for training, but you do have to submit one before the training starts.

Shipping

For orders over $120.00, ground shipping is 6% of the total. If the order is less than $120.00, the shipping charge is $7.00.

$7.00 minimum.

Item #2310 is the exception; it has just a 3% shipping charge.

We only charge sales tax in North Carolina and California. Remember to calculate sales tax on both shipping and handling. Most North Carolina counties charge 6.75% sales tax, though there are several counties that are at 7%. California sales tax varies depending the city. Please contact us if you need help calculating your tax.

On average we ship within 5 business days. We ship from our facility in Waco, TX. If there is a specific date by which you need the order, please make sure to write that clearly on the order form. You will need to have your materials in hand the day BEFORE your training starts.

General

Of course! You can get a written quote from the sales representative for your area. If you would like a verbal quote, please contact our office in North Carolina, and we will be happy to help you out.

No, we don’t sell maps or globes. But we do often rely on GPS.

Training is required for most of our materials because the books alone don’t provide comprehensive training. You can order a few titles that do not require corresponding training in Thinking Maps before purchase: Analytical Reading and Reasoning, 3rd Ed., Mastering Reading through Reasoning, 2nd Ed., Student Successes with Thinking Maps?.

Technology

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